From product development to technical support, ADSC is dedicated to customer satisfaction.
We are an independent U.S.-based company with U.S.-based Implementation, Training, and Support and with U.S.-based New Accounts and Client Liaison teams. Client Liaisons maintain regular, ongoing, proactive, one-on-one contact with every client to help ensure the highest standards of client satisfaction..
Training and Support features include:
- Comprehensive Online/Onsite Training
- Excellent Ongoing Support
- Updates and Enhancements included with Support
- Online Help Capabilities
Continued Customer Care
We conduct periodic User Group meetings and host webinars which enhance the users’ experience with the product and simultaneously provide us with the user feedback and suggestions that continue to drive product development and enhancement.
ADSvantage newsletters are another way we ensure that customers are informed of important issues connected with our systems, our company, and the healthcare industry in general.
Software enhancements and upgrades, including system updates, are made regularly, and governmentally required changes are provided as required.
