Client Resources

Technical Support Request Form

You may use the form on this page to request technical support from ADS. For general inquries, please use our Online Email Form, email us at info@adsc.com, or contact us by telephone.

    Important note: If you have an urgent matter requiring immediate
    technical support, please call us at 800-899-4237 for fastest service.


Your name*

Practice name*

State in which your practice is located*

Email address*  

Telephone number*  

Preferred means of call-back:*
(must select one) 		Telephone
Email
Either
Category of issue/
question*
(must select one) 		Electronic claims
Software
Hardware
Detailed report of issue*

*Required fields

Customers with current ADS Telephone Support and Software Updates Service Contracts receive at no charge: (a) toll-free telephone and email technical support, (b) required regulatory insurance software updates, (c) attendance at training sessions held at ADS training centers, and (e) informational material such as ADSvantage newsletters. Customers with a current Contract may also purchase additional MedicsElite and MEDICS II software modules and/or on-site training. To obtain a Telephone Support and Software Updates Service Contract, please email info@adsc.com or call 1-800-899-4237 x2001.