On the technology side today, AdvaGenix uses a state-of-the-art LIS, Beckman’s Biomek i7 Hybrid Liquid Handler for automated liquid handling, and the world's largest sequencer, Illumnia's NovaSeq. These are only three examples of the high-end technology relied on by AdvaGenix.
Dr. Kearns recalled that with all of AdvaGenix's state of the art technology, one critical piece aﬀecting the laboratory's very existence was missing. "That's not an over-dramatization or exaggeration. The problem was we weren't being paid correctly, or at all. With tests, resources, and assets being so expensive in genetics, anything less than maximum insurance reimbursements on a timely basis can close your doors. That was the missing piece," Dr. Kearns said.
The problem was solved when MedicsRCM, with its team of genetics coders and billers, was engaged to handle AdvaGenix’s revenue cycle management concerns.
Laura Kearns, AdvaGenix's Administrator, said, "We were impressed with how MedicsRCM had setup and coded over one hundred diﬀerent CGX, PGX, and genetics panels, and with their MAC-speciﬁc billing experience such as with Novitas and First Coast Palmetto. MedicsRCM gave us an assessment of how they'd be able to signiﬁcantly improve our cash ﬂow - which we couldn't believe - and how they'd increase our productivity at the same time. MedicsRCM did exactly that. We were disappointed as to how much revenue we weren't capturing but elated at how quickly that was turned around by MedicsRCM. Our only regret was not engaging with MedicsRCM sooner."
Dr. Kearns closed by saying, "MedicsRCM completed our technology circle with their own technology and expertise for getting us paid so that AdvaGenix can continue to provide cutting edge genetic tesying, ultimately helping to improve peoples’ lives."