1. Do you have a standardized medical necessity workflow across ALL ordering providers?
2. Are you prepared for expanded 2026 payer audits?
3. Do you maintain a payer-specific rules library updated quarterly?
4. Is your clean claim rate consistently above 96%?
5. Is your denial rate below 8%?
6. Do you automatically scrub claims with 2026 CPT/LOINC updates?
7. Does your LIS/EHR send complete documentation with each order?
8. Do you have real-time dashboards for aging and claim status?
9. Is at least 50% of your RCM workflow automated?
10. Do you have a documented 2026 pre-auth workflow for top tests?
11. Are pre-test patient responsibility estimates provided?
12. Is your staff trained on upcoming 2026 updates?
13. Do you review quarterly payer performance?
14. Do leaders have visibility into key KPIs?
15. Do you hold monthly billing/operations sync meetings?