Serving patients throughout northeastern NJ, Podiatry Center of New Jersey (PCNJ) is a comprehensive podiatry practice performing wide ranging podiatric and podiatric-related exams and procedures.
While planning to relocate the practice from PA in 2015, Russell Samofal DPM, knew he wanted to start fresh with an updated EHR and PM system since the one being used wasn’t ideal, especially with weaknesses in cash flow and reimbursement.
Dr. Samofal explained that in speaking with ADS, the idea of MedicsRCM was brought up…that MedicsRCM would be able to handle all of PCNJ’s RCM needs while giving them free access to the MedicsEHR. “We thought MedicsEHR was a remarkable system for us anyway. After a day or two of considering PCNJ having its own in-house Medics systems vs. using MedicsRCM, it was decided to go with MedicsRCM,” Dr. Samofal said.
Podiatry Center of New Jersey
ADS Systems Used:
MedicsEHR for Podiatry
Dr. Samofal explained that in speaking with ADS, the idea of MedicsRCM was brought up…that MedicsRCM would be able to handle all of PCNJ’s RCM needs while giving them free access to the Medics EHR. “We thought MedicsEHR was a remarkable system for us anyway. After a day or two of considering PCNJ having its own in-house Medics systems vs. using MedicsRCM, it was decided to go with MedicsRCM,” Dr. Samofal said.
The practice was impressed that second or third party software vendors weren’t being relied on since MedicsRCM also uses the Medics Suite, and that everything was under the ADS umbrella.
As with all MedicsRCM clients, PCNJ has transparent, cloud access to their data 24 x 7 x 365. Dr. Samofal noted, “All of our data is always viewable to the extent we want to view it. For us, that was another confidence builder…that MedicsRCM has nothing to hide,” adding, “That’s why ADS trained us on using the Medics software. They wanted us to know how to access our data, how to view reports and use the really excellent Medics scheduler, and of course, how to use the MedicsEHR.”
On performance, Dr. Samofal said, “MedicsRCM does a great job. They not only showed us how they could increase our revenue significantly over what we were doing previously, they’ve actually done it! That’s because MedicsRCM doesn’t just submit our claims and handle patient statements…they really manage our revenue cycle and ensure we’re reimbursed the most we can be by our payers.”
MedicsRCM produces a nearly 99% success rate on PCNJ’s first attempt clearinghouse claims, and handles any denial management that’s needed with quick resubmissions. Pre-appointment verification checks are performed for PCNJ so they know when patients arrive their coverage is in order. Financial and management reports are produced for PCNJ, but PCNJ can also go into their data and view or process any reports at any time, if they want.
“We also like how the MedicsRCM team keeps in regular, proactive contact with us to review how we’re doing, assist with any questions, and review Medics system use,” Dr. Samofal said.
PCNJ’s insurance and patient cash flow is solid, and they have access to the Medics EHR which is an extraordinary benefit. Dr. Samofal concluded by saying “We never originally thought about outsourced RCM. But MedicsRCM turned out to be a really great decision for us. Our RCM work is performed for us using the Medics Suite, and we have access to a great stage 2 certified EHR at the same time. MedicsRCM represents a best-of-both-worlds combination of products and service.”