The regulatory landscape for clinical laboratories is rapidly evolving. With CMS increasing improper payment audits, MACs tightening enforcement, and commercial payers revising medical necessity and frequency rules, 2025 is shaping up to be one of the most compliance-intensive years ever for lab billing.
Labs that don’t pay attention to risk can see:
According to The Dark Report’s 2025 Forecast Issue, over $1.6 billion in improper lab payments were flagged by CMS in 2024. And the OIG has made clear its intent to audit high-volume pathology and molecular labs for “patterned overbilling.”
This blog outlines the top 2025 RCM compliance and regulatory trends labs need to know along with tactical steps to mitigate risk, improve audit readiness, and protect revenue.
CMS improper payment rates are climbing again—especially in high-complexity lab services.
Key Targets in 2025:
MAC Focus by Region:
In 2024, Noridian flagged over 420,000 lab claims for failing to meet documentation or frequency requirements.
Action Steps:
Modifier 91 (repeat tests) and Modifier 59 (unbundling) are already on the OIG watchlist. Labs frequently misuse them to justify panel re-billing or split services—especially in toxicology and genetic testing.
What’s changing in 2025:
Real-World Example:
A mid-size toxicology lab in Florida used Modifier 91 on nearly 100% of drug screen claims. After an audit by UHC, $218,000 was recouped due to lack of sufficient medical necessity documentation for repeats.
Action Steps:
Too many labs are still submitting claims with:
This is especially common in:
Example: a Texas-based reference lab failed to designate a separate CLIA for its performing location. Noridian denied over 7,500 claims due to improper loop 2310 CLIA mapping.
Action Steps:
Payers are increasing denials for lack of prior auth or missing justification—particularly for:
New York labs under NGS now report a surge in CARC 197 denials (“authorization missing”). In 2024, a dermatopathology lab was denied $136K across 3 months due to failing to attach referring documentation for CPT 88342.
Action Steps:
The rise of centralized lab testing has exposed many labs to CLIA complexity they’re unprepared for. Billing from a central site while performing testing at multiple locations can create mismatches in payer policies.
Top issues:
Illinois-based molecular lab expanded test volume to six states. Palmetto GBA denied $420K worth of claims due to mismatch in CLIA certificates and test complexity.
Action Steps:
CMS and commercial payers are flagging labs that:
Credit balance compliance is becoming an OIG audit target—especially when labs accept direct-to-lab payments.
A lab in California was fined $78,000 for failing to return duplicate payments from three payers within the required 60-day window.
Action Steps:
Risk Category |
High-Risk Lab Types |
---|---|
Modifier misuse |
Toxicology, Urine Drug Testing |
CLIA/NPI mismatch |
Reference labs, Multi-site labs |
Documentation gaps |
Dermatopathology, Genomics |
Improper batching |
High-volume commercial labs |
Audit repeat offenders |
Labs flagged in 2023–2024 OIG |
WEEK 1:
☐ Pull last 12 months of denials by CARC
☐ Identify denials with medical necessity or modifier causes
WEEK 2:
☐ Audit top 20 CPTs for documentation, prior auth, and CLIA mapping
☐ Cross-reference performing vs billing provider NPIs
WEEK 3:
☐ Build automated rules for modifiers, CLIA loops, and payer routing
☐ Update staff training on 2025 payer policy updates
WEEK 4:
☐ Reconcile ERA/EOB history and credit balances
☐ Review payer-specific audit notices and OIG alerts
Region |
MAC |
Key Audit Risk |
---|---|---|
California |
Noridian |
CLIA scope & loop config |
Texas |
Noridian |
Modifier 91 on drug screens |
New York |
NGS |
Missing authorizations |
Florida |
Palmetto GBA |
Panel overbilling, CPT 80061 |
Illinois |
NGS / Palmetto |
Duplicate billing, ERA errors |
Volume: 20K claims/month
Risk: High denial rate on repeat stains and IHC panels
Problem: Modifier 91 used without ICD-10 specificity, missing prior auth
Solution:
Results (120 Days):
Too often, labs treat compliance as a back-end headache. In 2025, must be a frontline strategy. Smart compliance not only protects you from audit and clawbacks—it actively improves claim acceptance and collection velocity.
Our team will:
✔ Review your top CPT/modifier compliance risks
✔ Audit your CLIA and NPI configuration
✔ Identify red flags in payer behavior
✔ Create a 90-day roadmap to mitigate audit exposure
It's free. It's private. It's proactive.
And if you prefer to use in-lab automation, the MedicsPremier platform is available from ADS. MedicsPremier is also used by ADSRCM.
Disclaimer: coding and compliance information is presented according to our best understanding of them. Please visit www.cms.gov if clarifications are needed.