Healthcare IT Blog

Healthcare Blog

The latest in all things RCM, Electronic Health Records, Radiology Information Systems, Practice Management, Medical Billing, Value-Based Care, & Healthcare IT.

Jim O'Neill

As the company’s Laboratory Services Business Development Manager, Jim has 30 years’ experience in LIS and financial systems including 20 years as the owner of CSS (Avalon LIS). With a Bachelor’s degree in information technology from Rowan University, Jim has worked / consulted with over 500 labs in the US and internationally in improving their LIS and financial solutions. Jim is genuinely people-oriented and civic-minded; he’s the former Mayor of Northfield NJ and is currently on the town’s council.

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Medical Billing / RCM | Laboratory

By: Jim O'Neill
December 2nd, 2025

Why Accounts Receivable are the Lifeline of Every Laboratory For most laboratories, the biggest financial challenge isn’t the number of tests performed; it’s the number of claims still sitting unpaid.

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Medical Billing / RCM | Laboratory

By: Jim O'Neill
December 1st, 2025

Why Laboratory RCM Is the New Profit Center Laboratories sit at the crossroads of precision science and complex finance. Every test performed represents both a clinical outcome and a potential reimbursement challenge. Between payer policy changes, strict documentation rules, and fluctuating volumes, laboratories often find their financial health limited not by test quality, but by their billing performance.

ebook-importance-of-PE

The Importance of Patient Engagement: Why They - And You - Need It

Learn why patient engagement is a necessity and how you can master it within your practice.

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Medical Billing / RCM | Laboratory

By: Jim O'Neill
November 24th, 2025

Why Laboratory Revenue Cycles Are Harder Than Ever For laboratories, billing and reimbursement have always been complex. But in 2026, the landscape is tougher than ever with payers tightening rules, denials rising, and the costs of managing claims climbing.

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Medical Billing / RCM | Laboratory

By: Jim O'Neill
November 13th, 2025

For most laboratories doing around $2 million + a year in collections, revenue cycle management (RCM) isn’t just “operations” – it’s a strategic decision with real financial consequences. With new mandates, billing pressure from payers, and now shifting legislation, lab leaders have to ask: Is our billing setup ready for 2026?

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Laboratory

By: Jim O'Neill
October 29th, 2025

A Year That’s Testing Every Lab’s Financial Model Halfway through 2025, many diagnostic and clinical laboratories are facing a strange paradox. Test volumes remain healthy—or even rising—yet revenue is trending downward. This gap isn’t just frustrating; it’s a warning sign that familiar revenue-cycle levers no longer work in today’s reimbursement environment.

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Laboratory

By: Jim O'Neill
October 28th, 2025

The Clock Is Already Ticking The next round of PAMA reimbursement cuts takes effect in 2026, but the data that determines those rates is being collected throughout 2025. That means the decisions you make this year—how you map payers, report rates, and validate contracts—will directly shape your revenue through 2029.

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Medical Billing / RCM | RCM | Laboratory

By: Jim O'Neill
September 15th, 2025

Why Lab Billing Is Different Laboratory medical billing is not the same as billing for a physician’s office or hospital system.

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Medical Billing / RCM | RCM | Laboratory

By: Jim O'Neill
September 11th, 2025

A New Era for Lab Billing Technology Laboratory billing has always been complex, but in 2026, the landscape will demand even more precision. Between payer rule changes, the continued expansion of molecular diagnostics, and tighter compliance requirements, labs can no longer afford “good enough” billing systems.

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Medical Billing / RCM | RCM | Laboratory

By: Jim O'Neill
September 10th, 2025

Why the Right Billing Partner Matters Running a successful laboratory is about more than producing accurate test results. Behind the scenes, the financial health of your lab depends on whether claims are submitted correctly, denials are prevented, and reimbursements flow consistently. The reality is that many labs don’t have the internal resources to manage this complexity at scale. That’s where a laboratory billing company comes in.

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Medical Billing / RCM | RCM | Laboratory

By: Jim O'Neill
August 12th, 2025

Lab directors know the pressure. Reimbursement rates are falling, denials are rising, and the administrative load of keeping a lab financially healthy grows heavier each year. The right laboratory billing solutions don’t just handle claims—they actively improve the lab’s financial performance, compliance posture, and operational efficiency.