Perhaps the most visually-appealing sight for practice is seeing patients in the waiting room. Unfortunately, that’s not always the picture.
A common reason for that is patients simply forget about their appointments.
Well-timed Medics interactive reminder texts to patients’ or guarantors’ cell phones can put an end to that with:
- patients/guarantors conﬁrming or canceling directly back through Medics texts
- conﬁrmations or cancelations landing directly on each person’s appointment in the scheduler
- special alerts on cancelations; you can quickly call to reschedule and try to fill in gaps with future appointments
- following up with patients who haven’t replied as to their status
Texts can contain Google maps to the appointment location, be in multiple languages, and have any special instructions for the appointment such as for fasting, wearing any type of special clothing, etc.
Missed appointments will probably never be completely eliminated because life happens and things come up at the last minute. But Medics texting works to keep no-shows to a bare minimum while contributing to your patient’s experience and your revenue!
Complete the form for an overview of Medics texting and all of the other innovative, time-saving, revenue-generating, patient experience features available through the MedicsCloud Suite from ADS.