Today, leveraging automation and technology is vitally important. Treatment organizations across all levels of care from detox to outpatient need to be certain they’re capturing the appropriate revenue for services provided. Without a doubt, clinical automation, financial viability and visibility are keys to providing a gold standard of care.
The MedicsCloud Suite delivers automation, visibility, clinical improvements and facility insight to help you be more productive!
The Suite is a single platform solution: one system under one vendor.
MedicsRCM is our comprehensive, outsourced revenue cycle management platform for those who no longer want to internally battle the insurance companies.
Your ecosystem consists of: (1) your patients / clients, (2) your providers, and (3) the treatment facility itself. The MedicsCloud Suite supports facility based engagements through technology by enabling your patients / clients and providers to use their iPads, iPhones, and Androids in so many interesting ways:
For all around mobility and independence from being “hard wired,” MedicsPortal, MedicsKiosk, Medics Telemedicine / teleconferencing, and Medics FlowText provide a world of features empowering all parties to connect, converse, and collaborate.
Patients / clients who can use their everyday devices to (1) self-serve with you in so many ways and, (2) to be engaged in your loop are much more likely to have a positive experience.
That’s especially important in getting paid on their larger and larger balance-due amounts. And as you’ll see below, we have tools to help with that as well.
Seemingly overnight, the addiction disorder treatment industry has mushroomed, unfortunately due mostly to the opioid crisis. When any industry mushrooms, by definition it means competition becomes a factor. This definitely applies to addiction treatment.
If your facility or network does marketing or advertising of any kind, you need a way to track the success of those campaigns. The MedicsCRM which is built-into the MedicsCloud Suite at no additional cost can be used to do exactly that. It’ll also track referrals by current or former patients / clients and any other referring sources.
Or, the Suite can be interfaced if you prefer to use, or are already using a stand-alone CRM such as Salesforce, Sugar, Hubspot, Zoho, etc.
The Medics Scheduler is designed for addiction treatment centers that offer PHP, IOP and outpatient services. It’s a powerful financial and workflow tool designed to protect revenue in advance, and to keep human and diagnostic resources operating at peak efficiency.
If you assign a particular provider during scheduling, the scheduler can be configured to produce alerts if the provider is not in the person’s network helping to avoid an unpleasant problem from the start.
Next, there’s quick access to the patient / client responsibility estimator which shows an approximation of what he or she will owe once insurance(s) has paid. Being able to provide this on scheduling gives you an opportunity to discuss obtaining at least a partial, if not a full payment. A payment plan might also be discussed.
The MedicsCloud EHR is used by JCAHO and CARF-assessed facilities nationwide. As facility documentation becomes more complex due to payer requirements you'll need a system that will adapt with you and support the following:
The MedicsCloud EHR stays with the person through any changes in levels of care.
It’s 2015 certified and contains a built-in MACRA dashboard for MIPS reporting.
If you’d like to retain your existing EHR, it can no doubt be interfaced via HL7 with the practice management portion of the MedicsCloud Suite.
As encounters are completed, data is transmitted to the Medics billing and financial side for quick claims submission.
Patients / Clients can be shown their approximate responsibility amounts and how they were calculated. A partial or even a full payment can be requested, or a payment plan can be setup.
Acknowledgements can also be presented to patients / clients and be signed by them as to what they’ll approximately owe.
As for claims and EDI:
The system’s Rules Engine supports proactive alerts on claims likely to be denied based on the payer’s denial history.
The MedicsPortal supports payments online directly to you.
The EDI, claims, and billing capabilities in the MedicsCloud Suite are powerful and intelligent designed to eliminate labor intensive manual processes, and help you obtain your amounts due after insurance has reimbursed.
The built-in Medics BedManager supports a number of features designed to make managing beds efficient and revenue-producing.
At a glance, administrators and authorized users can see:
BedManager provides for automatic charge posting at time of discharge with flexible billing protocols that work best for your facility.
Utilization and planning are improved helping to automate the entire admissions and discharge process while wait times for beds are dramatically reduced.
Obtaining financial and operational data in the MedicsCloud Suite couldn’t be easier. Our user-defined clinical and financial dashboards provide real-time visibility into every aspect of your organization.
Parameters in all reports can be saved eliminating the need for users to create the same reports over and over again. They’re able to be named and set to compile automatically at user-defined times, intervals, days of the week, monthly, quarterly, annually, etc.
Virtually all reports including every financial report are exportable to Excel.
The MedicsCloud Suite’s financial and operational reports and KPIs will work to keep your organization on track and “in the know” instead of “in the dark.”
Other MedicsCloud Suite items of interest for your Addiction Treatment setting:
MedicsRCM is available for organizations that prefer comprehensive, outsourced revenue cycle management.
MedicsRCM allows you to outsource your revenue cycle function so you can spend more time with your patients / clients. Typically our customers see revenue improvements of 10% - 20% by employing a number of automation capabilities which includes ensuring your claims are being submitted at their highest possible value without over-coding.
This alone accounts for an uptick in revenue. It’s very difficult to do this on the organizational level with the hundreds and even thousands of possible combinations of payers and codes. MedicsRCM does it with its advanced automation tools and its team of Addiction Treatment billing and coding specialists.
MedicsRCM customers have 24 x 7 x 365 secure, transparent access to all of their data, and are encouraged to view their work at any time to see how MedicsRCM is doing. In fact we train RCM clients on using the system so they can do exactly that.
Customers also have access to the Medics scheduler and all of its features, and to the MedicsCloud EHR. If you have an existing EHR you’d like to retain, that’s easily done with an interface to the MedicsRCM system.
MedicsRCM performs no-cost assessments and can show exactly how they’d be able to increase your revenue.
“In my opinion, ADS represents the best source for automated solutions in this specialty.”