Healthcare Blog
The latest in all things RCM, Electronic Health Records, Radiology Information Systems, Practice Management, Medical Billing, Value-Based Care, & Healthcare IT.
As the company’s Laboratory Services Business Development Manager, Jim has 30 years’ experience in LIS and financial systems including 20 years as the owner of CSS (Avalon LIS). With a Bachelor’s degree in information technology from Rowan University, Jim has worked / consulted with over 500 labs in the US and internationally in improving their LIS and financial solutions. Jim is genuinely people-oriented and civic-minded; he’s the former Mayor of Northfield NJ and is currently on the town’s council.
Medical Billing / RCM | RCM | Laboratory
By:
Jim O'Neill
July 10th, 2025
For clinical laboratories, time is money—literally. When claims take 72 hours or longer to reach the payer, the revenue cycle slows, aging AR builds, and downstream denials increase. In an environment where margins are shrinking and payers are tightening scrutiny, slow claims submission is a silent killer of cash flow.
Medical Billing / RCM | RCM | Laboratory
By:
Jim O'Neill
July 3rd, 2025
For labs, the margin between profitability and loss often comes down to billing. Lab services are reimbursed at lower rates than ever, yet the cost of doing business keeps rising. Between complex payer rules, coding nuances, and frequent denials, it’s easy to lose thousands per month without realizing it.
Learn why patient engagement is a necessity and how you can master it within your practice.
Medical Billing / RCM | RCM | Laboratory
By:
Jim O'Neill
July 1st, 2025
At a time when labs are operating on tight margins, revenue leakage is more dangerous than ever. Clinical laboratories, particularly those specializing in pathology, toxicology, molecular diagnostics, and genetic testing, are losing 20% to 40% of total billable revenue—and often don’t even know it.
Medical Billing / RCM | RCM | Laboratory
By:
Jim O'Neill
June 30th, 2025
Choosing the right laboratory software isn’t just an IT decision—it’s a business-critical investment that can shape everything from daily workflow to long-term profitability. Whether you’re a clinical lab, toxicology group, pathology practice, or molecular testing facility, the wrong system slows you down, exposes you to billing errors, and limits scalability.
Medical Billing / RCM | AI | Laboratory
By:
Jim O'Neill
April 8th, 2025
Today’s overall healthcare landscape – including laboratories – is driven by data, speed, and accuracy. That’s why artificial intelligence (AI) has rapidly emerged as a transformative force in laboratory billing, helping to streamline administrative tasks, improve efficiency, and optimize revenue cycle performance.
Medical Billing / RCM | Laboratory
By:
Jim O'Neill
March 20th, 2025
Running a clinical or diagnostic laboratory requires more than accurate test results. To stay profitable, labs need a streamlined way to manage claims, reimbursements, and compliance. That’s where laboratory billing services come in. These services ensure labs are reimbursed quickly and accurately, while reducing administrative overhead and keeping pace with complex payer and regulatory requirements.
Medical Billing / RCM | RCM | Laboratory
By:
Jim O'Neill
December 4th, 2024
Laboratories that offer specialized services such as molecular testing and Next Generation Sequencing (NGS) encounter unique challenges that demand equally specialized solutions.
By:
Jim O'Neill
December 9th, 2020
COVID-19 has produced fertile ground for hundreds of labs that are opening, hoping to ride the testing wave. But the fertile soil in and of itself doesn’t necessarily produce a successful crop. It requires thought, attention, and TLC for the planting to be fruitful.
Medical Billing / RCM | Practice Management
By:
Jim O'Neill
October 7th, 2020
In the intricate world of clinical laboratory management, the implementation of effective billing software is a cornerstone for operational success. However, navigating the complexities of common problems in clinical laboratory management often leads to a series of pitfalls that can undermine the efficiency and financial health of these critical healthcare services. This blog post delves into four prevalent mistakes laboratories make during the billing software implementation process. By addressing these issues, labs can enhance their billing for lab services, ensuring a smoother, more efficient billing cycle that benefits both the laboratory and its clients.
By:
Jim O'Neill
May 14th, 2019
According to a report released by the American Clinical Laboratory Association (ACLA) on 5/6/19, the contributions of clinical laboratories to the economy and the job market in the United States shows that clinical laboratories support more than 688,000 jobs resulting in $44.75 billion in wages to American workers. More than $9.81 billion in federal taxes are paid by the industry.