From product development to technical support, every Advanced Data Systems (ADS) employee is intensely dedicated to customer satisfaction.
ADS is an independent U.S-based company with U.S.-based Implementation, Training and Support and with U.S.-based New Accounts and Client Liaison teams. Client Liaisons maintain regular, ongoing, proactive, one-on-one contact with every client to help ensure the highest standards of client satisfaction.
Training and Support features include:
- Comprehensive Online/Onsite Training
- Excellent Ongoing Support
- Updates and Enhancements included with Support
- Online Help Capabilities
ADS conducts periodic Client Workshops and User Group meetings which enhance the users’ experience with the product, and simultaneously provide ADS with the user feedback and suggestions that continue to drive product development and enhancement.
Training classes for existing ADS clients are available at no additional cost. The ADSvantage newsletters are another way ADS ensures that customers are advised of important issues connected with our systems, ADS, and the health care industry in general.
Software enhancements and upgrades, including system updates, are made regularly, and governmentally required changes are provided as required.
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