December 2025

 

 

 

      


 

InSights 

 

Articles of Interest in the World of Revenue Cycle Management

from ADSRCM for Comprehensive, Transparent Outsourced Billing/Staffing Services

 

 

 

Looking Back. Moving Forward. Supporting You Every Step.

Reflecting on 2025, preparing for 2026 — and strengthening the future of healthcare together.

 

As 2025 draws to a close, healthcare practices and laboratories across the country are reflecting on a year marked by profound change — from regulatory reform and financial pressure to rapid shifts in technology.

No matter your specialty — whether it’s primary care, imaging, behavioral health, addiction treatment, orthopedics, podiatry, neurology, wound care, or laboratory services — the demands of 2025 likely challenged your operations, your team, and your bottom line.

 

At ADS, we’ve been tracking these developments closely. More importantly, we’ve been responding in real time — enhancing our platforms, supporting our clients, and preparing for what’s ahead.

Here’s a brief recap of what mattered most in 2025, and what to anticipate in 2026.

2025: A Year of Shifting Expectations and Evolving Workflows

 

Telehealth Became a Standard of Care
Telehealth officially transitioned from convenience to necessity — supported by permanent CMS expansions, including:

  • Home-based and audio-only visits

  • Hybrid care delivery models

  • Expanded virtual visit codes across specialties

As the digital front door widens, practices must ensure seamless workflows, accurate modality coding, and airtight documentation. We continue to strengthen MedicsCloud EHR with exactly these needs in mind.

 

👉 Explore MedicsCloud EHR


Workers’ Comp and Personal Injury Went Digital
In 2025, WC and PI saw one of the most significant digital transformations in years — particularly in states like Florida.

Key trends included:

  • Telehealth evaluations for injuries

  • Digital-first claims and EORs

  • Lien status tracking and structured data submission

  • AI-enhanced documentation and settlement transparency

Our RCM solutions now include features tailored for these cases — including an attorney portal, case-specific billing, and automation tools that minimize staff effort while maximizing accuracy.


👉 Learn more


Financial Pressures Mounted Across the Industry
This past year reinforced a critical truth: practices that rely on outdated systems and manual workflows are at a disadvantage.

According to MGMA and HFMA data:

  • Nearly half of practices reported flat or declining revenue

  • Denial rates exceeded 10–13% across the board

  • Staffing gaps and higher overhead eroded margins

Practices using MedicsRCM — or managing billing in-house via our MedicsCloud Suite — were better positioned to weather the storm.


👉 See how MedicsRCM supports performance


Regulatory Complexity and Operational Burden Increased
With new prior auth rules, coding updates, and stricter payer policies, practices without AI-backed, rule-based platforms faced:

  • Higher denial rates

  • More clinician documentation burden

  • Limited insight into A/R and performance metrics

Our MedicsCloud Suite and MedicsRCM both integrate automation and our AI Rules Engine to address these challenges directly.


👉 Explore the AI Rules Engine

What Practices Must Prepare for in 2026

 

Prior Authorization Reform Begins January 2026
The CMS Interoperability & Prior Authorization Final Rule introduces strict new timelines:

  • Urgent requests must be processed within 72 hours

  • Standard requests within 7 calendar days

  • All denials must include clear, actionable reasoning

  • Public reporting of approval and turnaround metrics begins

In short: the clock is ticking. Electronic prior auth becomes the standard in 2027. We’re already building it in.


WISeR Pilot Launches in Six States
Beginning January 1, Medicare will require prior authorization for 17 outpatient procedures in AZ, NJ, OH, OK, TX, and WA.

Specialties impacted include:

  • Radiology and imaging

  • Pain management

  • Orthopedics

  • Neurology

  • Ambulatory surgery

Documentation demands will only tighten as this pilot expands.


Reimbursement Pressures Will Persist
Between reimbursement cuts, documentation demands, and ongoing PA complexity, practices must:

  • Prioritize clean claims

  • Automate eligibility and billing checks

  • Optimize documentation at the point of service

  • Prepare for value-based care tracking

  • Strengthen telehealth compliance

2026: The Opportunity in Proactive Modernization

 

Integrated Systems Are No Longer Optional
Modern practice performance depends on unified workflows — from scheduling and engagement to billing, analytics, and telehealth.


👉  Meet the MedicsCloud Suite

 


Revenue Cycle Automation Is a Must-Have
Clean-claim performance is the foundation of profitability. Practices should invest in:

  • Front-end verification tools

  • Prior auth automation

  • Intelligent claims scrubbing

  • Denial analytics and task management


    👉  Explore MedicsRCM


Interoperability Will Define Success in 2027 and Beyond

Systems must seamlessly connect with:

  • Payers

  • Labs

  • Pharmacies

  • Remote monitoring devices

  • HIEs

  • Other EHRs

 

Our platforms are FHIR-aligned and future-ready.

 


Hybrid Care Is the New Normal
Remote intake, digital reminders, online payments, and telehealth aren’t "extras" — they’re essential to patient access and financial performance. We’ve built these into our solutions from the ground up.

ADS in 2026: A Trusted Partner on the Path Ahead

 

Through every shift and challenge, ADS remains focused on one thing: helping practices and laboratories thrive.

 

In 2026, you can count on us to:

 

  • Advance our EHR, PM, and RCM platforms

  • Expand AI-driven automation

  • Strengthen documentation compliance

  • Lead in interoperability

  • Offer both outsourced and in-house solutions

  • Deliver specialty-specific expertise

 

Let’s move forward — together.

We hope you enjoyed the read!

                                             

 

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Next Up:

 

January, with more articles of interest in the world of RCM.

 

 

You can maximize revenue and productivity with outsourced services from ADSRCM. If you prefer in-house automation, the MedicsPremier platform from ADS can be deployed! Contact us at 844-599-6881 or email rcminfo@adsc.com for more information, and about the ADSRCM guarantee to increase your revenue in 90 days.

 

We strive to produce our monthly newsletters with news articles from the same month!  We greatly appreciate feedback or comments on our newsletters/content. Please opine by emailing christina.r@adsc.com or by calling 800-899-4237, Ext. 2264. We’d love to hear from you!

Keep up with the latest RCM and billing trends, insights, and industry news

Disclaimer: Articles and content about governmental information, such as CMS, Medicare, and Medicaid, are presented according to our best understanding. Please visit www.cms.gov if clarifications are needed. We are not responsible for typographical errors or changes that may have occurred after this newsletter was produced. We don’t endorse any companies or organizations mentioned in our newsletters; you are encouraged to do research and due diligence on any that might interest you.

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