At last week’s Executive War College, the tone was different than in previous years.
This wasn’t a conversation about improving billing performance.
It was a conversation about protecting revenue in a tightening environment.
If we didn’t connect with you at the event, this is what you need to know—because May is not just another month.
It’s the start of a critical reporting and operational window for laboratories.
— Jim O’Neill
One of the most consistent themes across War College discussions:
Revenue cycle issues are no longer just billing problems.
They are starting earlier:
By the time a claim is denied, the issue is already built into the process.
The PAMA reporting period (May 1 – July 31, 2026) is officially underway, under the Centers for Medicare & Medicaid Services.
What this means for your lab:
• You must submit accurate private payer data
• Data period: January 1, 2025 – June 30, 2025
• Penalties can reach $10,000 per day
What We Heard at War College
Many labs:
For independent laboratories, the challenges are more immediate.
Without hospital backing, many are dealing with:
Where This Is Hitting Hardest
Some labs are already adjusting:
Payers like UnitedHealthcare and Cigna continue expanding narrow networks.
This is changing:
At the same time, prior authorization requirements are expanding—even for routine testing.
What This Means
Revenue is no longer just about volume.
It’s about:
2026 continues to introduce changes that are impacting labs right now:
These changes are creating more opportunities for:
At War College, AI wasn’t theoretical—it was operational.
Labs are using it to:
At the same time, payers are using AI to:
What This Means
You can’t rely on fixing issues after submission anymore.
You need:
The message from War College was consistent:
Labs that control their processes early will control their revenue later
Those that don’t will continue to:
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