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Stephen O'Connor

By: Stephen O'Connor on February 12th, 2014

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Preparing for ICD-10: Conduct the Proper Training

Healthcare Advice

Preparing for ICD 10It’s not uncommon for people to learn how to use a system to the point of proficiency. Then, they resume going about their daily work routines without giving much of a thought to how they will need to change their behavior when the system is improved and upgraded.

Medical organizations from across the country will need to take this fact about human nature into account when they consider their use of Electronic Health Record or EHR software in the face of the impending switch from ICD-9 to ICD-10.

Transition from ICD-9 to ICD-10

With the advent of computerization in the medical industry, standards were needed to encourage more precise communication among health care providers, insurance entities, the government, and researchers.

The World Health Organization developed and maintains the International Classification of Diseases or ICD code. It is updated once every decade, and the latest code is already gaining ground across the globe. The United States government has extended the deadline for medical organizations to transition to ICD-10 by October 1, 2015.

If your organization hasn’t yet begun making preparations for the big change, it’s not too late. It’s important to go with a software company that has a good reputation and a proven track record of excellent customer service to make sure your team will make a smooth transition to ICD-10.

The Importance of Training

No one should expect to be able to sit down in front of a computer and be familiar with all aspects of the software running on it. Your staff will need proper training to get the most out of your software that relies on knowledge of the ICD-10 code.

Contact your software company to find out what training materials are available and how customer service can assist with any upcoming questions.

Tips on Getting the Most Out of Training

Distribute memos about the impending change to ICD-10. Hold a meeting with your staff to brief them on a training schedule well in advance so they can get organized.

Allocate sufficient resources for your team so they’ll have enough time to study the new ICD-10 code and the medical software you are using. You might determine that it will be most efficient to train your staff in groups, enabling the most skilled or the fastest learners to get a jump on mastering ICD-10. In this way, you’ll have some more experienced users to help those on your team who need a little extra time and attention.

By taking time now to prepare your team for the transition from ICD-9 to ICD-10, you should expect to feel a sense of relief and confidence in your ability to work with the new system. Take advantage of all available training materials, and make sure to budget enough time and resources for your staff to learn about ICD-10.

Key Takeaway:

  • The World Health Organization, also known as WHO, is in charge of developing and updating the International Classifications of Diseases or ICD code.
  • The U.S. Government has extended the deadline by which medical organizations must make the transition to using the new ICD-10 code to October 1, 2015.
  • Using the ICD-10 code system will enable medical professionals to categorize disease diagnosis and treatment much more quickly and accurately, as well as facilitating more efficient exchanges of information with health insurance providers.
  • The ICD code will help researchers keep better track of emerging health trends, such as the incidence of diseases in particular locations and among different populations.
  • With proper training and preparation, your staff will be able to make a smooth transition from ICD-9 to ICD-10.

The Perfect 10: Planning an ICD\u002D10 Conversion for Maximum Productivity and Profits

Photo Courtesy of: freedigitalphotos.net

About Stephen O'Connor

Stephen O'Connor is the Director of Brand and Digital Marketing, responsible for many aspects of Advanced Data Systems Corporation’s (ADS) marketing, including product marketing, customer acquisition, demand generation, brand, brand design, and content marketing.

Stephen has more than 20 years of healthcare industry experience. Prior to ADS, Stephen spent 11 years at Medical Resources Inc. (MRI), most recently as the Manager of Marketing & Internet Services, where he and his teams were responsible for all marketing efforts and the market positioning of MRI’s services.

Stephen spends his day's planning, writing, & designing resources for the modern healthcare professional.