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Substance use treatment has changed. No longer do programs adhere to a single pathway for treatment. In 2019, you must treat each person individually because what works for one person doesn’t always work for another. Multiple pathways for recovery create more options to aid in the recovery process. It’s pertinent to know you’re living up to your responsibility in providing care that is person-centered, holistic, and stress-free. Here are 6 steps for improving your feedback strategy to ensure your substance use treatment facility is providing person-centered care.