Jim O'Neill

By: Jim O'Neill on November 13th, 2025

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In-House vs. Outsourced Lab Billing: What to Evaluate Before 2026 Disrupts Your Revenue

Medical Billing / RCM | Laboratory

For independent labs with ~$4 million in annual collections, revenue cycle management (RCM) isn’t just an operational function, it’s a strategic decision point. With new mandates, billing pressures, and now legislative shifts ahead, lab leaders must ask: Is our billing setup ready for 2026?


Shutdown Ends, But Lab Reimbursement Risks Remain


On Monday (11/10/25), the U.S. Senate passed legislation to reopen and fund the government, ending the longest shutdown in U.S. history.  In the “Continuing Appropriations, Agriculture, Legislative Branch, Military Construction and Veterans Affairs, and Extensions Act, 2026”are two crucial provisions for the lab industry:


  • PAMA Cuts Delayed: Reductions of up to 15% to the Medicare Clinical Laboratory Fee Schedule (CLFS) have been paused through January 30, 2026, affecting nearly 800 tests.
  • Data Reporting Paused: PAMA reporting for clinical diagnostic labs is also suspended through January 31, 2026.

 This offers short-term relief butdoes not solve long-term challenges. Without further Congressional action or the passage of the proposed ReSULTS Act, labs could face significant reimbursement cuts in just over a year.

 

What Should Labs Evaluate Now?


This isn’t a moment to delay decisions, it’s a window to act. Here’s what labs should be assessing:


  1. Total Cost of Billing as % of Collections
  • In-house billing teams often cost 6% –7% of net collections.
  • Outsourced vendors typically quote 5%–8%, but include bundled services like software, staff, and denial management.

  1. Performance KPIs
  • Clean Claim Rate (target: 95%+)
  • Days in AR (target: 30–45)
  • Denial Rate (target: <20%)
  • Net Collection Ratio
  • Revenue Leakage

Small lifts (1%–3%) in net collections through better execution can eclipse the difference in vendor fee percentages.


  1. Scalability & Compliance Readiness
  • Can your team keep pace with upcoming mandates like the CLIA paper-to-electronic transition or AI-based claim automation?
  • Will your in-house systems adapt to complex payer edits and evolving CMS guidelines?

A Case Study: $4M Lab Billing Model

Labs with ~$4M in net revenue face clear choices:

Model

Cost % of Collections

Annual Cost

        Includes

In-House

6%–7%

$240K–$280K

 Staff, tech, overhead

Outsourced

5%–8%

$200K–$320K

 Full RCM bundle

 

 

 

 

 

 

Breakeven Point: If in-house RCM costs exceed 7%, or if it struggles with KPIs, or both, then outsourcing may drive better cash outcomes. If the RCM vendor can increase revenue, help consolidate in-laboratory staffing, and reduce or eliminate technology costs, then the net cost to the laboratory could be zero! 

 

Why Timing Matters: The 2026 Cliff

Though January’s legislative delay postpones CLFS cuts, labs are still staring down a reimbursement cliff. Acting now to optimize billing workflows, upgrade technology, and ensure RCM resilience is essential.

Whether you aim to stay in-house or consider outsourcing, evaluate both models under real performance assumptions, not just on paper costs.

 

Where to Start?

Advanced Data SystemsRCM (ADSRCM) offers lab-focused RCM platforms and expert services designed to handle the complexities of pathology, molecular, NGS,and clinical testing billing. And the same AI-driven platform we use, MedicsPremier, can be deployed if you prefer in-laboratory automation. Whether you're exploring better in-house workflows or want to benchmark outsourcing, we’re here to help in ways that work best for you.

👉 Explore ADS Lab Billing Solutions

About Jim O'Neill

As the company’s Laboratory Services Business Development Manager, Jim has 30 years’ experience in LIS and financial systems including 20 years as the owner of CSS (Avalon LIS). With a Bachelor’s degree in information technology from Rowan University, Jim has worked / consulted with over 500 labs in the US and internationally in improving their LIS and financial solutions. Jim is genuinely people-oriented and civic-minded; he’s the former Mayor of Northfield NJ and is currently on the town’s council.