Three days, one very loud expo hall, and more conversations about modifier 25 than any of us expected. ADS and Moyae just wrapped our first AAO together in New Orleans, and before the notes go cold, here is what ophthalmology practices were actually asking about.
It's October, and the questions start coming in. Did we start our Promoting Interoperability period in time? When was the last security risk analysis? Is our EHR still certified? And what exactly changes for neurology practices in 2027?
The Importance of Patient Engagement: Why They - And You - Need It
Learn why patient engagement is a necessity and how you can master it within your practice.
Your billing manager pulls the aging report on a Friday afternoon. The EMG claims from three weeks ago are still sitting there. Two EEGs came back denied for medical necessity. An infusion claim bounced because the diagnosis code didn't match the one on the authorization. None of these were clinical mistakes. Every one of them was a billing problem.
About 25,000 eye care professionals will be at the Ernest N. Morial Convention Center in New Orleans for AAO 2026, October 9 to 12. Subspecialty Days run Friday and Saturday. The Opening Session is Saturday morning with Janet L. Davis, MD delivering the Jackson Memorial Lecture. Robert Wachter, MD is speaking on how AI is transforming healthcare. Monday closes with the Spotlight on Cataract.
Medical Billing / RCM | RCM | behavioral health
A counselor finishes back-to-back sessions and still has six treatment plans to update before the day ends. The billing team, three desks away, is fighting a stack of denials on claims for sessions that happened weeks ago. Neither problem is really about effort. Both trace back to the same source: behavioral health billing runs on rules that a general medical billing process was never built to handle.
Medical Billing / RCM | RCM | behavioral health
Payroll is due Friday. Your CFO is looking at a receivables report where a third of the balance is more than 60 days old, most of it tied to per diem claims for residential treatment stays that ended weeks ago. The clinical work happened. The cash has not.
mental health | behavioral health
Your intake coordinator is staring at a consent form, unsure whether the new rules let her share a patient's SUD treatment history with the primary care office down the hall. Your compliance officer is wondering if last year's forms are still valid. If that sounds familiar, you're not behind. You're just catching up to a rule that's been rolling out for two years. And if your program bills per diem or ASAM levels of care, the compliance stakes are even higher -- the payer rules governing inpatient SUD billing intersect directly with how Part 2 records can be used and shared.
mental health | behavioral health
Most behavioral health and addiction treatment organizations do not switch EHRs because they want to. They switch because the general-purpose system they started with cannot keep up with ASAM level-of-care documentation, 42 CFR Part 2 consent rules, or the reporting a payer now demands before it will pay a claim.
mental health | behavioral health
Your clinician finishes a session and spends the next ten minutes reformatting the note to fit a template built for a strep throat visit. The PHQ-9 score from last visit lives in a different tab. The consent form for a patient with a co-occurring substance use disorder is a scanned PDF nobody can find during an audit. None of that shows up in a sales demo.
mental health | behavioral health
Denial rates are climbing. Prior authorization is consuming staff time organizations can't afford to lose. And most BH systems weren't built to handle any of it. Here's the reality — and what the practices holding their ground are doing differently.