Healthcare IT Blog

The novel coronavirus pandemic causing COVID-19 infections to rampage across the planet has caused the healthcare industry to make some major changes. To help patients and medical staff stay socially distant as much as possible to avoid spreading disease, many organizations have adopted telehealth solutions.

Telehealth is not a new concept: as far back as 1879, an article in The Lancet advocated the idea of utilizing the telephone to minimize the number of unnecessary office visits.

In the early stages of the coronavirus pandemic, so many practices and other medical organizations saw a downturn in patients, with people prioritizing social distancing and staying away from gathering with others indoors. But now that practices are starting to open up again, it's key to consider how we are engaging with patients in between sessions. While doors are open, patients are likely to visit less often unless they need to, so maintaining engagement is more critical than ever. 

How connected and engaged are you with your patients, both new ones and those who have been with your practice for some time? Now more than ever, patient engagement has become a major topic of discussion in 2020, given the ramifications of the ongoing global pandemic causing Covid-19 infections. 

The use of artificial intelligence in healthcare has been in the headlines for some time now. But, it doesn't have to be about medical robots every time - there's more to it! A perfect example is health care automation. Automation in healthcare involves the use of different software that promotes efficiency in the provision of medical services.

Telemedicine (or telehealth) has been around for several years. But the coronavirus pandemic has propelled telemedicine services into being the leading vehicle for remote healthcare. While it may be the leading vehicle, it’s not the only vehicle for diagnosing and treating patients remotely.