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Healthcare IT Blog

Healthcare Blog

The latest in all things RCM, Electronic Health Records, Radiology Information Systems, Practice Management, Medical Billing, Value-Based Care, & Healthcare IT.

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Patient Experience

By: Jenna Johnson
March 29th, 2022

In today's market, having an internet basis is pretty standard practice in all industries. Having your patients engaged should be no different for the healthcare industry. Visibility into patient satisfaction allows your practice to stay at its highest performance ability and promote health literacy. The same type of marketing used by merchandise stores across the globe can be beneficial to your practice and can result in improved health outcomes. We discuss improved patient outcomes a bit deeper in this blog.

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Patient Experience

By: Stephen O'Connor
February 17th, 2022

For the most part, you would prefer that patients come to your offices for an in-person appointment. But it’s not always feasible to set up appointments on a regular basis for checking on a patient’s condition. And now that we’ve been through a once-in-a-century global pandemic, patients have more reasons to stay at home unless it’s absolutely necessary for a face-to-face encounter with your staff.

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The Importance of Patient Engagement: Why They - And You - Need It

Learn why patient engagement is a necessity and how you can master it within your practice.

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Healthcare Advice | Patient Experience

By: Stephen O'Connor
November 17th, 2021

The novel coronavirus pandemic causing COVID-19 infections to rampage across the planet has caused the healthcare industry to make some major changes. To help patients and medical staff stay socially distant as much as possible to avoid spreading disease, many organizations have adopted telehealth solutions.

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Telemedicine Software | Patient Experience

By: Heather Redding
January 28th, 2021

Telehealth is not a new concept: as far back as 1879, an article in The Lancet advocated the idea of utilizing the telephone to minimize the number of unnecessary office visits.

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Patient Experience

By: Christina Rosario
December 16th, 2020

In the early stages of the coronavirus pandemic, so many practices and other medical organizations saw a downturn in patients, with people prioritizing social distancing and staying away from gathering with others indoors. But now that practices are starting to open up again, it's key to consider how we are engaging with patients in between sessions. While doors are open, patients are likely to visit less often unless they need to, so maintaining engagement is more critical than ever. 

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Patient Experience

By: Christina Rosario
November 11th, 2020

How connected and engaged are you with your patients, both new ones and those who have been with your practice for some time? Now more than ever, patient engagement has become a major topic of discussion in 2020, given the ramifications of the ongoing global pandemic causing Covid-19 infections. 

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Patient Experience

By: Tom Peterson
November 4th, 2020

The use of artificial intelligence in healthcare has been in the headlines for some time now. But, it doesn't have to be about medical robots every time - there's more to it! A perfect example is health care automation. Automation in healthcare involves the use of different software that promotes efficiency in the provision of medical services.

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Telemedicine Software | Patient Experience

By: Marc Klar
April 8th, 2020

Telemedicine (or telehealth) has been around for several years. But the coronavirus pandemic has propelled telemedicine services into being the leading vehicle for remote healthcare. While it may be the leading vehicle, it’s not the only vehicle for diagnosing and treating patients remotely.